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Case Study
March-April 2003
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The lean approach

Two decades ago when the concept of Toyota Production System (TPS) was fresh in India and there was a lot of speculation about how inventories can be reduced, many wondered regarding its relevance to Indian manufacturing sector. As a concept, it had tremendous appeal for those working in a batch-manufacturing environment. They could see benefits of TPS in terms of reducing lead time, increasing productivity, improving quality and successfully implementing it in the form of U Cells.  However, with experience of having worked in a machine tool company, one is always skeptical about cost and inventory reduction due to TPS. The need for reduction in work-in-process as well as finished goods inventory is understandable but does it not mean shifting inventories to raw material or with vendors?

Where & How?
If we take castings from the vendor as and when we need, how does he do small batch production in his foundry? Usually he simply pours a batch and loads his inventory holding cost on his prices. Even though it may seem that he is not holding raw material inventory, someone pays for it. If a blowhole comes in the casting and an additional casting is obtained from the foundry, chances are more likely that blowholes will appear in them as well, because they were produced as a batch earlier. Thus, even though it seems that with low inventories money can be saved, actually it may not be so. And more often than not, deliveries may get delayed too.

It will soon become apparent that unless a collaborative approach is adopted with vendors and make them lean, one cannot get the best results of Lean Manufacturing. The success in implementing TPS in the machine tool company is therefore very limited. Over the years, it is experienced that TPS assumes that one’s business processes, upstream and downstream, are streamlined and predictable. Since in those early days enough attention was not paid to this aspect of implementation, one paid the price. In retrospect it should be done differently.  But where and how does a company, which wants to implement TPS or more correctly the Lean Approach start?

Case study in implementation
In 1992, an oil seal manufacturing facility had a functional layout with a group of presses, trimming machines together, and so on. This is Phase I (Fig 1), which was current reality and Kaizen activities were started in the company. The focus on productivity improvement through Kaizen resulted in a cellular layout, Phase II. The immediate benefits realised were dramatic reduction in work-in-process inventory, sharp reduction in lead time and increase in productivity. The characteristics of the cellular layout included one-piece flow, small, dedicated and inexpensive machines laid out in order of process and one operator handling several machines. The other features noticed were easy transfer by moving or standing, pull production paced to takt time resulting in short lead times and high ratio of value added time as compared to non-value added time.

Further improvements continued. These included implementing 5-S, visual controls, integration of online measurement systems, preventive maintenance system being implemented and a set-up change time below 10 minutes. This transferred the U Cell into a Best Practice Cell. Once these improvements were in place and maintained, indirect support functions such as materials management, quality and technology were integrated into the Cell transforming it into a Model Manufacturing Cell, Phase III.

Kaizens were performed everyday and this became a way of life. The team consisted of both direct and indirect functions and worked as a profit centre. This led to dramatic financial impact. The crashing of lead times, drastic reduction in work-in-process and dramatic increase in productivity and quality improvement had quantifiable financial impact. ..(contd.)

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