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July_Aug 2003
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Route to growth

The R&D tool alone could ensure market leadership and double-digit growth for the manufacturing sector, maintain Paul Swamidass and Balram Avittathur

Several experts have urged the Indian industry to evolve a new paradigm of competitiveness that is based on entrepreneurship, innovation, technology, R&D-based core competence, new markets and global orientation. They agree that innovation and R&D are essential to elevate the annual GDP growth rate to 10 per cent, and also gainfully employ more of the technical graduates India produces each year. This is particularly critical in the context of the immense pool of poorly or under-utilised engineering talent that the country possesses.

A substantial percentage of the well-educated engineering talent is now misapplied in information technology (IT). The software sector is indebted to engineers for its stupendous growth from $174 million in 1991 to roughly

$8.5 billion in 2001. This sector has contributed immensely to India's GDP growth, exports, employment generation and reputation on a global scale. Consequently, firms like Infosys and Wipro are market leaders across the world. While the Indian IT software industry has been successful in a relatively short period of time, Indian manufacturing has been less successful in its rate of growth and in garnering international reputation. To turn this around, Indian manufacturing sector must seek a new form of entrepreneurship, innovation, new markets and global orientation.

It is true that manufacturing entrepreneurship in India is more challenging than IT software entrepreneurship, given that the latter has lesser hurdles in the production process: bureaucratic controls, multitude of taxes, militant labor unions, unreliable electric power and material/product logistics like sales tax points, custom duty points and congested transportation infrastructure.

However, this difference between running a manufacturing firm and a software firm in India is not the prime reason why Indian software firms have a dominant global orientation. From the outset, for Indian software firms, there was little scope for growth by focusing only on the domestic market.

Naturally, from the beginning the IT software industry focused on foreign markets for growth. It trained itself to satisfy world markets with world-class quality and delivery requirements. This is very similar to the transformation process in Japanese manufacturing in the fifties when Japanese manufacturers elevated their quality and delivery standards to world-class standards. The rest is history.

In Indian manufacturing, lack of global orientation is one major reason for not cracking open the global markets. In the four decades after independence, we saw a period of extensive government controls and many protective measures. Further, owing to capacity shortage in many industries, producers dictated the price, quality and service to the detriment of the industries themselves.

The low level of competition at home created semi-monopolistic markets with low incentives for product and process innovation, and meaningful investments in R&D suffered. Today, many world-class manufacturing firms like IBM, GE, Intel, P&G, Sony and Toyota bring out innovative products regularly at affordable prices for the sake of business growth and profit margins. Recently, it was reported that Sun Microsystems of US spends nearly 15 per cent of its sales revenue on R&D.

....CONTD

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